"Finally, YOU can do your own cash register repair!"
We'll provide you with all of the cash register support you'll need to repair your cash register.
This is cash register training at it's best.
After reading this page make sure you watch the sample cash register
repair video at the bottom of the page and you'll learn some tips and
on how repair a cash register drawer.
Let's take a look at a few common cash register problems
Did you know when a cash registers battery is getting low, you can start having unusual problems?
For instance, one of your first clues the cash registers battery is getting low is usually the date or time will be wrong.
All of a sudden, the date or time will begin to change by itself.
You'll find this to be true with several cash register manufacturers.
NOTE: The Sharp electronic cash register will usually show garbage or nothing at all on the display when the the cash registers
battery is getting low. The keyboard or printer might even be completely dead and this is why...
You Need To Make Sure You Have An "S" or "SRV" Key On Hand
Did you know most "Sharp electronic cash registers" and "Tec electronic cash registers" will have this special key. Sharp refers to this key as a "SRV" key and Tec refers to this key as an "S" key.
You can fix a wide range of problems with a "Service key" because you can RESET the hardware and the software with this key.
Some cash register dealers will keep this key a SECRET from their customers.
Think about it, if your cash register locks up, then you'll need to place a "service call." This is easy money for them.
At times, the dealer will perform a cash register repair using nothing more than a Service key
In some cases, if your cash registers battery is completely dead, then the only way to fix the problem is to replace the battery "AND" use the "Service" key to perform a "Master Reset".
Now, if the battery is just getting low, you can usually fix it with the "S" key or "SRV" key by performing a "Service Reset".
If your cash register uses the standard "AA", "C", or "D" size batteries, you can replace these batteries yourself. Be sure the machine is plugged in and turned on before removing the failing battery.
If your cash register uses a rechargable battery that solders onto the memory board, you can solder a temporary battery in it's place, remove the bad battery, replace it with a new one and then remove the temporary battery. This will prevent you from losing all of the program and having to reprogram the entire machine from scratch.
If you're wondering if this key is available for your particular machine or if you need directions on how to use this key, please use the Contact Us form and let us know the make and model of your cash register.
If your particular brand doesn't have a SERVICE key, then you'll want to find out how to reset your machine without a key.
Just about all cash registers will have a "Reset" procedure
At times, you will be able to do your own cash register repair by simply following the reset procedure.
For instance, the "Omron cash register" and the "Casio cash register" will usually have a switch underneath the case for resetting the machine.
Omron refers to the reset as an "I-Clear" and Casio refers to the reset as a "Mac-Clear".
Sanyo cash registers have their own reset procedure and if you own a Samsung cash register, yes, you guessed right, they also have a reset procedure. Almost all cash registers have a reset procedure, and whether you need a key or not, it's important to your business that you know how to reset your cash register.
PLEASE NOTE: YOU NEED TO BE VERY CAREFUL WHEN YOU RESET YOUR CASH REGISTER USING THE "S" KEY.
It's very easy to do, but if you don't follow the directions, you can lose all of your cash registers information.
VIEW VIDEO NOW: CASH REGISTER REPAIR
PLEASE NOTE: If you only hear the audio and cannot see the actual video,
please download and install the free TSCC video codec from Techsmith.
Here's the link:
And remember, if you have any questions or need assistance with any kind of cash register repair, please use the Contact Us form.